• Scooter Discounts charges a 15% restocking fee for ALL returned items. The return fee is charged back to the end-user at retail cost.
Returned products must be in selling condition as new IN THE ORIGINAL PACKING.

• Dealers & end-users must call Scooter Discounts and obtain a Return Manufacturer’s Authorization Number (RMA #).

• Do not return units or parts without an RMA #. Returned units or parts with out a proper RMA number will be refused or
returned at the shipper’s expense.

• Credits will be granted upon inspection of the returned product(s).

• Custom orders are non-refundable.

• Units and Parts must be returned within 14 days from date of purchase and with an authorized RMA #.

• If the part or unit is shipped back:

1) It must be packaged carefully and clearly marked with an RMA # so that credit can be processed accurately.
The cost of return shipping is the responsibility of the end user.
Improper Packaging may cause shipping damages to the part or unit being returned impacting the amount of credit to be refunded.
All damaged parts or units must be replaced and/or repaired at the sender’s expense.

2) Original shipping charges are not refundable.